Analyst I – Remote Job at RealPage | US-TX

RealPage is hiring an Analyst I for its Operations team. This is a regular, remote job opportunity based in Texas, USA, focused on utility rate and property operations, billing support, ticket management, data entry, quality assurance, and coordination with internal and external teams.

Job Details

• Company: RealPage
• Position: Analyst I
• Job ID: 2026-14304
• Department: Operations
• Employment Type: Regular
• Location: Texas, USA
• Work Type: Remote
• Salary: USD $19.62 – $33.46 per hour

About the Role

The Analyst I will support the Utility Rate and Property Operations teams by processing billing-related tickets, maintaining accurate property information, supporting quality assurance activities, and working with Account Managers, offshore teams, utility providers, and other stakeholders.

The role requires strong attention to detail, organization, problem-solving skills, and the ability to meet service-level deadlines.

Key Responsibilities

• Process prebill tickets and profile changes within established deadlines.
• Process prebill responses before billing deadlines.
• Track open tickets daily and take appropriate follow-up or escalation actions.
• Process resident refund requests accurately and on time.
• Assist in training offshore team members on various ticket types.
• Audit completed tickets and provide constructive feedback.
• Work with Account Managers to resolve questions and support property requirements.
• Assist Property Operations team members as required.

Utility Rate & Property Maintenance

• Post figures to the billing engine before the prebill deadline.
• Verify that all utility bills are available.
• Research potential billing and property issues.
• Contact utility providers when necessary.
• Prepare and send utility routings, FYIs, and profile changes to Account Managers within applicable SLA deadlines.
• Perform other assigned duties and responsibilities.

Required Qualifications

Candidates should have:

• Strong attention to detail and sense of urgency.
• Excellent organizational and multitasking skills.
• Accurate and efficient data-entry abilities.
• Flexibility in a deadline-driven environment.
• Ability to research, analyze, and resolve problems.
• Strong written and verbal communication skills.
• Ability to collaborate with internal teams, offshore teams, Account Managers, and utility providers.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong basic mathematics skills.

Salary & Benefits

The pay range for this position is:

USD $19.62 – $33.46 per hour

RealPage provides a competitive benefits package that may include:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus, depending on the position.
• Additional rewards or incentives may apply to eligible roles.

Compensation may vary based on location, education, training, experience, certifications, and other job-related qualifications.

Equal Opportunity Employer

RealPage is committed to providing equal employment opportunities to qualified employees and applicants and to maintaining an inclusive work environment.

How to Apply

Interested and eligible candidates can apply online for the Analyst I – Remote position at RealPage.

Apply Now:

Candidates can also join the RealPage talent community to receive notifications about positions matching their skills and interests.

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